Refund, Exchange & Return Policy

Return and Exchange Procedure - Step by Step

  1. Visit returns.savagebarbell.com to start the process and get your RMA# for your exchange or return.
  2. Enter your order number (from your original order) and email address and follow the steps on your screen. Our system will walk you through, step by step, the return process.
  3. Check your email. You will receive a notification that we received your return request.
  4. We do our best to approve or reject exchange or refund requests within 24-48 hours during normal business hours (Mon-Fri, 8a-5p PST).
  5. If your exchange or refund is approved, we will send further instructions on how to return your item.
  6. If your exchange or refund is rejected, the notification email will explain why.
  7. If a discount code was used at the time of purchase, you will not be allowed to request a refund. We will allow exchanges only on discounted purchases on a case by case basis. (discount code example: black25, cyber30, 3for2, Becky15, twitter15)
  8. All returns are subject to a 15% restocking fee based off of the retail value of the order.
  9. All returns will be assigned an RMA# (return merchandise authorization). ANY ITEM SENT BACK WITHOUT APPROVAL OR WITHOUT AN RMA NUMBER WILL EITHER BE REJECTED OR HAVE A 25% RESTOCK FEE.

Additional info:

You may return your unused product in its original packaging for a full refund within 30 days. Any items returned later than 30 days will not be processed.

  • The customer is responsible for any return shipping costs.
  • Savage will ship back domestic exchanges at no cost one time, additional exchanges will be subject to 1st Class mail shipping charges.
  • Exchanges are for exact value only. You can not change shorts for a tank top.
  • Savage does not pay for International shipping for exchange items.
  • When an order is sent back "return to sender" the order is refunded, minus the shipping charge.
  • Due to hygiene issues socks, hats, and beanies are non-refundable.
  • Items with hair, deodorant, makeup marks or any visible damage will be rejected
  • All clearance item purchases are final.
  • If you used a discount code (athlete or sale code) at the time of purchase, you will not be allowed to request a refund. We will allow exchanges only on discounted purchases on a case by case basis. (Example: black20, cyber20, linda15)
  • All returns are subject to a 15% restocking fee.
  • All returns will be assigned an RMA# (return merchandise authorization). ANY ITEM SENT BACK WITHOUT APPROVAL OR WITHOUT AN RM# WILL HAVE A 25% RESTOCK FEE.

Did We Make a Mistake on Your Order?

Yes, it happens occasionally. If we sent you the wrong or defective item, let us know. Send an email to support@savagebarbell.com including your order #, full name, mailing address and email address with instructions on which item was incorrect and we’ll let you know what to do next.